Order / Shipping / Refund Policies
We are a made to order business which means that no products are produced until you place your order. For that reason, returns are only accepted in the case of an item that is defective or damaged, or the wrong item is received.
Production & Shipping:
Currently shipping is only available to U.S. addresses.
Once you order please allow 4 – 9 business days for a tracking number. Please allow 4 to 11 business days for delivery once shipped. (Delivery times are quoted by the carrier and may vary based on your location.)
Note: Some products may list a 'current' average shipping time, which is often faster than our general Full Shipping Terms. These reflect the current average times and are not guarantees, however our Full Shipping Terms will always apply to all orders placed, as they are set to include the longest possible times.
Order Modifications / Cancellations:
Returns / Exchanges / Refunds:
- The product was received in the last 30 days
- The product is unwashed, unworn and unused
- The product itself or the printing is defective OR the final product is different than the one you ordered (Note: custom printed items may contain slight variations up to 0.5" / one half inch, these are not considered defects)
- Provide the order number and a clear picture(s) of the problem
Manufacturer Defect / Wrong Product Received:
In case of a damaged product, manufacturing error or wrong product received, we offer a free replacement or a refund on the affected items if you contact us within 30 days of product delivery.
Lost or Damaged in Shipping: